Frequently Asked Questions

Hours of Operation
  • Deliveries are Tuesday through Saturday early morning to 10:00 am.

  • Pickups are Monday through Friday 12:00pm to 6:00 pm.

  • Customer service hours are 8:00am to 5:00pm Monday through Friday.

Winter Holiday Schedule 2020/2021

While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:


Thanksgiving

  • Wednesday, 11/25/20 – Business as usual.

  • Thursday, 11/26/20 – Closed for Thanksgiving.

  • Friday, 11/27/20 – Morning deliveries only.  No afternoon pickups.

  • Saturday, 11/28/20 – Closed.  No Saturday deliveries.  

 

Christmas

  • Thursday, 12/24/20 – Morning deliveries only.  No afternoon pickups.

  • Friday, 12/25/20 - Closed for Christmas.

  • Saturday, 12/26/20 – Closed.  No Saturday deliveries.

  • Monday, 12/28/20 – Business as usual.


New Year's Day

  • Thursday, 12/31/20 – Morning deliveries only.  No afternoon pickups.

  • Friday, 01/01/21 - Closed for New Year's Day.

  • Saturday, 01/02/21 – Closed.  No Saturday deliveries.

  • Monday, 01/04/21 – Business as usual.

Note: Please contact us directly if you have any questions or concerns about this schedule.

Zones, Delivery Points & Pricing

Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points, and general pricing information below:
 

Contact Customer Service

Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:

 

  • Custom price quotes

  • Zones & delivery points

  • Hazardous materials

  • Hard copies of paperwork

  • General inquiries

Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.

Remote Support

To allow our team to provide remote access customer support, please download one of the following:

TeamViewer Quick Support for Windows.

TeamViewer Quick Support for Apple.

Questions? Give us a call

1-800-624-1497

Get In Touch

Send us a note to learn more about how we can serve you.

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Contact Us

Drop by or give us a call anytime.

Headquarters
8619 S 137th Cir #1
Omaha NE  68138


General Inquiry

asap@shipitasap.com

Hiring Inquiry

hiring@shipitasap.com

By Phone
(402) 334-1800

(800) 624-1497 

 

By Fax
(402) 334-5985

​© 2020 by ASAP EXPRESS.