Frequently Asked Questions
Hours of Operation
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Deliveries are Tuesday through Saturday early morning to 10:00 am.
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Pickups are Monday through Friday 12:00pm to 6:00 pm.
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Customer service hours are 8:00am to 5:00pm Monday through Friday.
Summer Holiday Schedule 2020
While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:
Memorial Day
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Saturday, 5/23/20 – Business as usual.
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Sunday, 5/24/20 – Closed as usual.
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Monday, 5/25/20 – Closed for Memorial Day.
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Tuesday, 5/26/20 – Business as usual. Morning Deliveries in Omaha, Lincoln, Des Moines, Kansas City, and normal afternoon pickups.
Independence Day
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Friday, 7/3/20 – Morning deliveries only. No afternoon pickups.
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Saturday, 7/4/20 - Closed for Independence Day
Labor Day
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Saturday, 9/5/20 – Business as usual.
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Sunday, 9/6/20 – Closed as usual.
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Monday, 9/7/20 – Closed for Labor Day.
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Tuesday, 9/8/20 – Business as usual. Morning Deliveries in Omaha, Lincoln, Des Moines, Kansas City, and normal afternoon pickups.
Note: Please contact us directly if you have any questions or concerns about this schedule.
Zones, Delivery Points & Pricing
Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points and general pricing information below:
Contact Customer Service
Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:
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Custom price quotes
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Zones & delivery points
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Hazardous materials
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Hard copies of paperwork
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General inquiries
Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.
Remote Support
To allow our team to provide remote access customer support, please download one of the following:
TeamViewer Quick Support for Windows.
TeamViewer Quick Support for Apple.
