Frequently Asked Questions

Hours of Operation

• Deliveries are Tuesday through Saturday early morning to 10:00 am.

• Pickups are Monday through Friday 12:00pm to 6:00 pm.

• Customer service hours are 8:00am to 5:00pm Monday through Friday.

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Summer Holiday Schedule 2021

While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:

Memorial Day - 05/31/2021

• Saturday, 05/29/21 – Business as usual. Early morning deliveries.

• Sunday, 05/30/21 – Closed.

• Monday, 05/31/21 – Closed in observance of Memorial Day.

• Tuesday, 06/01/21 – Morning deliveries in Omaha, Lincoln, Des Moines, And Kansas City.  All afternoon pickups as usual.  

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Independence Day - 07/04/2021

• Friday, 07/02/21 – Business as usual.  Early morning deliveries and afternoon pickups.

• Saturday, 07/03/21 - Business as usual.  Early morning deliveries.

• Sunday, 07/04/21 – Closed.

• Monday, 07/05/21 – Closed in observance of Independence Day.

• Tuesday, 07/06/21 – Morning deliveries in Omaha, Lincoln, Des Moines, And Kansas City.  All afternoon pickups as usual.  

Labor Day - 09/06/2021

• Saturday, 09/04/21 – Business as usual. Early morning deliveries.

• Sunday, 09/05/21 – Closed.

• Monday, 09/06/21 – Closed in observance of Labor Day.

• Tuesday, 09/07/21 – Morning deliveries in Omaha, Lincoln, Des Moines, And Kansas City.  All afternoon pickups as usual.

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Note: Please contact us directly if you have any questions or concerns about this schedule.

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Zones, Delivery Points & Pricing

Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points, and general pricing information below:
 

• Locations & Zones 

• Pricing Information

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Contact Customer Service

Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:

• Custom price quotes

• Zones & delivery points

• Hazardous materials

• Hard copies of paperwork

• General inquiries

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Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.

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Remote Support

To allow our team to provide remote access customer support, please download one of the following:

TeamViewer Quick Support for Windows.

TeamViewer Quick Support for Apple.

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