Frequently Asked Questions
Hours of Operation
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Deliveries are Tuesday through Saturday early morning to 10:00 am.
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Pickups are Monday through Friday 12:00pm to 6:00 pm.
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Customer service hours are 8:00am to 5:00pm Monday through Friday.
Winter Holiday Schedule 2020/2021
While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:
Thanksgiving
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Wednesday, 11/25/20 – Business as usual.
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Thursday, 11/26/20 – Closed for Thanksgiving.
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Friday, 11/27/20 – Morning deliveries only. No afternoon pickups.
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Saturday, 11/28/20 – Closed. No Saturday deliveries.
Christmas
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Thursday, 12/24/20 – Morning deliveries only. No afternoon pickups.
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Friday, 12/25/20 - Closed for Christmas.
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Saturday, 12/26/20 – Closed. No Saturday deliveries.
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Monday, 12/28/20 – Business as usual.
New Year's Day
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Thursday, 12/31/20 – Morning deliveries only. No afternoon pickups.
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Friday, 01/01/21 - Closed for New Year's Day.
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Saturday, 01/02/21 – Closed. No Saturday deliveries.
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Monday, 01/04/21 – Business as usual.
Note: Please contact us directly if you have any questions or concerns about this schedule.
Zones, Delivery Points & Pricing
Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points, and general pricing information below:
Contact Customer Service
Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:
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Custom price quotes
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Zones & delivery points
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Hazardous materials
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Hard copies of paperwork
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General inquiries
Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.
Remote Support
To allow our team to provide remote access customer support, please download one of the following:
TeamViewer Quick Support for Windows.
TeamViewer Quick Support for Apple.
