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Frequently Asked Questions

Hours of Operation
  • Deliveries are Tuesday through Saturday early morning to 10:00 am.

  • Pickups are Monday through Friday 12:00 pm to 6:00 pm.

  • Customer service hours are 8:00 am to 5:00 pm Monday through Friday.

Winter Holiday Schedule 2022

While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:

Thanksgiving - 11/24/2022

  • Wednesday, 11/23/22 – Business as usual.  Afternoon pickups will be delivered on Fri, 11/25.

  • Thursday, 11/24/22 – Closed for Thanksgiving.

  • Friday, 11/25/22 – Early morning deliveries only.  No afternoon pickups.

  • Saturday, 11/26/22 – Closed.

Christmas - 12/25/2022

  • Friday, 12/23/22 – Business as usual.

  • Saturday, 12/24/22 – Usual early morning deliveries.

  • Sunday, 12/25/22 – Closed.

  • Monday, 12/26/22 – Closed in observance of Christmas.

  • Tuesday, 12/27/22 – Business as usual.  Morning deliveries in Omaha, Des Moines, and Kansas City.  Normal afternoon pickups.

New Year's Day - 01/01/2023

  • Friday, 12/30/22 – Business as usual.

  • Saturday, 12/31/22 – Usual early morning deliveries.

  • Sunday, 01/01/23 – Closed.

  • Monday, 01/02/23 – Closed in observance of New Year's Day.

  • Tuesday, 01/03/23 –  Business as usual.  Morning deliveries in Omaha, Des Moines, and Kansas City.  Normal afternoon pickups.

Note: Please contact us directly if you have any questions or concerns about this schedule.

Zones, Delivery Points & Pricing

Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points, and general pricing information below:

Contact Customer Service

Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:


  • Custom price quotes

  • Zones & delivery points

  • Hazardous materials

  • Hard copies of paperwork

  • General inquiries

Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.

Remote Support

To allow our team to provide remote access customer support, please download one of the following:

TeamViewer Quick Support for Windows.

TeamViewer Quick Support for Apple.

Questions? Give us a call


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